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Shipping Policy

Shipping Locations: We currently offer shipping within India. Please note that there may be certain locations where delivery services are not available or restricted. In such cases, we will notify you promptly and provide assistance with alternative options, if possible.

Processing Time: Upon receiving an order, we require a certain amount of time to process and prepare it for shipping. Our typical processing time is 7-8 business days for Ganpati Makhar. We appreciate your understanding and patience in such circumstances. 

Shipping Methods: We work with reliable shipping partners to ensure that your order reaches you safely and in a timely manner. The specific shipping methods available for your location will be displayed during the checkout process. Please select the preferred shipping method that best suits your needs.

Delivery Time: The estimated delivery time for your order depends on various factors, including your shipping address. Once your order has been processed and shipped, you will receive a confirmation email with tracking details. This will allow you to monitor the progress of your shipment and obtain the most up-to-date information regarding its expected delivery date.

For products like Ganpati Makhar, we aim to deliver them at least two weeks before the Ganesh Utsav for easy management and safe storage. Please note that we currently offer pre-booking facility only for Ganpati Makhar. If you require urgent delivery before the designated time frame, please mention it in the shipping note during checkout. We will make efforts to accommodate your request, considering factors such as product availability and shipping feasibility. After dispatch, it takes 3-8 days for delivery, and the delivery time may vary based on area pin codes.

Shipping Charges: Shipping charges vary based on the shipping location. We are pleased to offer free shipping for orders within Maharashtra. However, for locations outside Maharashtra, there will be a shipping charge of Rs. 150. We strive to provide affordable shipping options while ensuring the safe and timely delivery of your order.

Order Tracking: Once your order has been shipped, we will share the  tracking number with you. This will enable you to track your package through the designated shipping carrier’s website or tracking portal. If you have any questions or encounter any issues with tracking your order, please feel free to reach out to our customer support team, and we will be happy to assist you.

 We hope that this shipping policy provides you with a clear understanding of how we handle shipping and delivery at Kraftnest. If you have any further questions or require additional assistance, please do not hesitate to contact our customer support team.

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