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Privacy Policy

At Kraftnest, we prioritize the privacy of our visitors. This Privacy Policy document outlines the types of information we collect, how we use it, and how we protect your personal data. Please read this policy carefully to understand how we handle your information. If you have any questions or require additional information, please feel free to contact us.

This Privacy Policy applies solely to the online activities of Kraftnest and is valid for visitors to our website in relation to the information they share and collect on our site. This policy does not extend to any information collected offline or through other channels not specifically connected to our website.

Information We Collect

When you visit our website, we may collect certain information about you. This can include personal data such as your name, email address, contact information, and any other information voluntarily provided by you through forms or other means of communication.

How We Use Your Information

  • To process and fulfil your orders and provide customer support. 
  • To communicate with you regarding your inquiries, requests, and feedback.
  •  To personalise your experience on our website and improve our products and services. 
  • To send you promotional offers, newsletters, or other marketing communications if you have opted to receive them. 
  • To analyse website usage and trends, and to enhance our website’s functionality and user experience. 
  • To comply with legal obligations and protect our rights and the rights of our customers.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Kraftnest. Please be aware that we have no control over the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.