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Teams and Condition

Please read these terms and conditions carefully before using the Kraftnest website. By accessing and using the website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use the website.

General Terms

The Kraftnest website (https://kraftnest.in) is owned and operated by Kraftnest, a brand of our Company.

This document serves as an electronic record and does not require physical or digital signatures. 

These terms and conditions are published in accordance with the provisions of the Information Technology Act, 2000. 

By accessing and using the website, you acknowledge and accept these terms and conditions.

Agreement Definitions Overview

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, as well as all Agreements: 

“Client,” “You,” and “Your” refer to you, the individual accessing this website and agreeing to the terms and conditions of Kraftnest. “The Company,” “Ourselves,” “We,” “Our,” and “Us” refer to Kraftnest, the brand of our Company. “Party,” “Parties,” or “Us” refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs.

User Agreement

By using the Kraftnest website, you accept the terms and conditions stated herein.

 The information provided on the website regarding products and services should be carefully read to understand how to place an order. 

Kraftnest reserves the right to add, delete, alter, or modify these terms and conditions at any time without prior notice.

All products available on the website are checked, screened, and assured by the vendors to ensure their quality and representation.

Prices and product availability are subject to change without prior notice. 

Kraftnest reserves the right to refuse or cancel any order for reasons including but not limited to incorrect pricing or other errors. In such cases, a refund will be issued to the customer.

Delivery and Returns

Ganpati Makhar, we strive to deliver them at least two weeks before the Ganesh Utsav to facilitate easy management and safe storage. If you require urgent delivery before the designated time frame, please mention it in the shipping note during checkout. We will make every effort to accommodate your request, taking into consideration factors such as product availability and shipping feasibility. (Therefore, if a replacement is requested for a damaged, defective, or incorrect item, we will prioritise the next delivery to ensure it reaches you before the Ganesh Utsav. Please note that this is subject to product availability and shipping feasibility).

Kraftnest strives to meet the specified delivery schedule provided by the customer during the order placement. However, any delayed or early delivery does not entitle the user to damages or compensation. 

If a product is damaged, defective, or different from what was ordered, a replacement can be requested. To be eligible for a replacement, the user must submit a box opening video or images within 48 hours of delivery. 

If a non-delivery or late delivery occurs due to user error (e.g., incorrect name or address), any additional delivery costs incurred by Kraftnest for re-delivery will be claimed from the user. 

Refunds for eligible returns will be credited back to the same account (online banking, credit card, debit card) used for the original purchase. 

Kraftnest will not entertain complaints made more than 4 days after delivery.

Intellectual Property

All content on the Kraftnest website, including text, graphics, logos, images, digital downloads, data compilations, and software, is the property of Hobby India or its content suppliers and is protected by India and international copyright laws.

Product Descriptions and Color Variations

Kraftnest strives to provide accurate and reliable product descriptions on its website. However, please note that Slight color variation of product is possible.(The natural color of Original wooden may vary depending on the material used. Please note that the actual color of Original  wooden products offered by Kraftnest may differ slightly from the images displayed on the website due to variations in the inherent characteristics of the MDF. We strive to provide accurate representations of our products, but please consider these natural variations when making a purchase.) If a product offered by Kraftnest is not as described, your sole remedy as a customer is to return the item in its unused condition. We apologise for any inconvenience this may cause and will make every effort to ensure that our product descriptions are as accurate as possible.

User Responsibilities

The user agrees to provide accurate and authentic information. Kraftnest reserves the right to validate the provided information and reject registrations if found to be untrue or partially untrue. 

Kraftnest is not liable for any credit card fraud. Users are responsible for the proper use of their own cards on the website. 

Kraftnest is not liable for any delays or non-delivery of goods caused by external factors beyond its control. 

By using the website, the user certifies that they are at least 18 years old or have the consent of a parent or legal guardian.

Amendments

Kraftnest reserves the right to modify these terms and conditions at any time without prior notice. It is the user’s responsibility to review the terms and conditions regularly.

Agreement

When placing an order on the Kraftnest website, you confirm that you have read, understood, and agreed to the Terms and Conditions,Terms of service, Return Policy, Refund policy, Privacy Policy, and Shipping Policy available at the footer of the website.

If you have any questions or concerns about these terms and conditions, please contact us (Email:-support@kraftnest.in).